Ask NOW: Is library's checkout process really most efficient?

Oct. 8, 2012

Is library's checkout process really most efficient?

Issue: A reader wants to know why the Brookfield Public Library doesn't have a single line at the checkout area instead of multiple lines that move at different speeds.

Status: Edell Schaefer, library director, said she has considered this idea, but one line would not be possible because of the building design. People are coming to the checkout from both the adult side and the children's side of the library so it would be difficult to have one line.

Schaefer added that there is a wall that restricts where the line could go and because of the limited space, one line would cause congestion and block people as they try to walk through that area.

Brookfield NOW .com

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