Brookfield funeral home's license suspended after problems with cremations
Aug. 30, 2010 | 13 comments
The state has ordered Brookfield's Church and Chapel Funeral Services to suspend its operations for 25 days because the business cremated hundreds of human remains while its license was expired earlier this year.
According to a news release from the Department of Regulation and Licensing:
Church and Chapel cremated 272 human remains between Jan. 1 and April 25, even though its license to do so was expired.
Church and Chapel also cremated human remains in May 2007 without the correct documentation.
After the suspension is complete, Church and Chapel will have limited privileges and will have to provide quarterly reports that include a notarized affidavit logging their daily cremations to show they are in compliance with the state's order.
If any further violations occur, the state could suspend Church and Chapel's license to practice.
Church and Chapel has agreed to the disciplinary action.
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13 COMMENTS
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OconomowocGal, you need to contact me ASAP. We are currently trying to fight a Creamatory from going in our downtown Hartland area. Your information would be a huge help! Our email address is hartlandresidentsspeak@gmail.com. Thanks
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sitngo, your story is sooooooooooo boring! The days we are born we are on the path towards death. It's time we start to accept that fact, and for those of us who claim to be Christians, it's time to rejoice for those who have left this wicked place and are in Heaven. Of course, funeral homes are in business for one purpose...to make a profit. Why would anyone want to be an undertaker if it wasn't to earn a decent living? Get in out of the rain and come into the real world.
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I attended a funeral that Church and Chapel did - they did the UNTHINKABLE! Wrong body in the casket!!! I would never, ever use them. It was a horrible ordeal for the family.
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Gator55:
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They cremated me during that time. Does that mean I get my money back?
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I would have to say any funeral home that forms a chain and advertises on tv have only one reason in mind for doing so. Its not to help people with their grieving process, but instead to increase profit. Instead of understanding death and how people cope with it they try to stick it to people when they don't really have the idea of questioning the process of the financing when really their grief is often clouding their understanding of what is going on and that is understandable. For those that never have gone through the process of grieving at the time of losing a loved one they often let trust guide them and that is what the hacks are counting on. Thankfully when my mom passed on we went with a local funeral home and their guidance and understanding really helped us go through a hard process, he even made good recomendations that came from knowing ourselves and the process of grieving better than we did. When coming up with a length for services he did recomend a longer service and it wasn't for profit but due to his understanding of how loved my mom was in the community. He said one of the greatest things when leaving when he said I knew two hours were not enough for your mom and had we not listened I would not have seen how loved my mom was from all. Seeing the death was sudden we had many questions we were finding difficult to answer some of the questions and when he realized it he helped us to every extent. The one downer in the moment was were dissappointed in the removal of jewelry, but in actuallity he saved what we forgot, the wedding wring that I being the youngest am supposed to give to my future wife. He understood our needs and save us in the moments we forgot or would have come up short on if we had no guidance. Thanks to that Hartford funeral home we went to.
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We too had problems with them. When my husband died, had him picked up from the hospital. My son said please do not call before 9am. as we did not leave hospital till 3 am. You bet someone on phone at 7:30. Told her when we wanted services, no problem. Well when we met, they could not handle it at any of the close ones to our home, we could go to one of their parlors in areas we would not even consider. Apparently no one knows what the other is doing. Just more or less told then where to go. Held it at Hartson's in Hales Corners, very accomodatiing and much cheaper. Also know of a niece who held her husbands there, very unsatisfied with the service, and sales tactics. Getting to big for their britches.
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We used Church and Chapel after the death of a family member this past spring. The only thing that was satisfactory with how we were treated was during the actual service held in the Waukesha office. As far as the cremation, one day I was picking up some paperwork and there was black smoke coming out of the chimney at the Brookfield crematorium. BLACK. There is something wrong when a crematorium spews black smoke. I tell anyone who asks me what poor service we received. All Church and Chapel wanted to know was how we were going to pay. We had to pay it in full before the ceremony. We were able to, but I would imagine alot of families wouldn't.
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So, what does this mean for those of us who had loved ones cremated at this facility during this period???
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The article that Catholic is referring to is from July 5, 2010: http://www.jsonline.com/watchdog/pi/97824734.html. That article talks about the Church and Chapel in New Berlin.
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Load more comments View all comments Back to topHartlandResidents - Sep 13, 2010 11:11 AM - Report Abuse
intewedm - Aug 31, 2010 5:50 PM - Report Abuse
mom in wi - Aug 31, 2010 11:09 AM - Report Abuse
Wisconsinite - Aug 31, 2010 11:05 AM - Report Abuse
I know that Gordon Hinkley is a paid spokesperson. It was a joke - much like your sense of humor.
Titletown Todd - Aug 31, 2010 5:28 AM - Report Abuse
sitngo - Aug 31, 2010 1:33 AM - Report Abuse
dumbwoman - Aug 30, 2010 7:14 PM - Report Abuse
OconomowocGal - Aug 30, 2010 3:13 PM - Report Abuse
WAConcern - Aug 30, 2010 2:55 PM - Report Abuse
rmarsch - Aug 30, 2010 12:53 PM - Report Abuse